PRIVACY POLICY
Privacy Policy
Effective Date: July 12, 2026
At Honeysuckle & Ivy Landscape Design, LLC (“Honeysuckle & Ivy,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, request landscape design services, or purchase products from our online shop.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Information You Provide
You may voluntarily provide information when you:
- Complete a contact form
- Request a consultation
- Purchase products
- Subscribe to our newsletter
- Leave comments on our blog
- Download free resources
- Contact us by email
This information may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address (if applicable)
- Property address for landscape design projects
- Payment information (processed securely by our payment providers)
- Any information you choose to provide in messages or questionnaires
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral source
- Website usage data
This information helps us improve our website and better understand visitor behavior.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep shopping cart items active
- Improve website performance
- Analyze website traffic
- Support marketing efforts
You may disable cookies through your browser settings, although some features of the website may not function properly.
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide landscape design services
- Process orders
- Deliver digital products
- Ship physical products
- Provide customer support
- Improve our website and services
- Send newsletters and promotional emails (only if you choose to receive them)
- Prevent fraud and protect our business
- Comply with legal obligations
Payment Information
Payments made through our online shop are processed securely through trusted third-party payment processors.
We do not store complete credit card numbers or payment credentials on our servers.
Email Communications
If you subscribe to our email list, you may receive:
- Company updates
- Seasonal gardening tips
- Landscape inspiration
- Product announcements
- Special offers
You may unsubscribe at any time by clicking the “Unsubscribe” link included in every marketing email.
Landscape Design Information
If you request landscape design services, you may choose to provide:
- Property photographs
- Measurements
- Site surveys
- Existing landscape plans
- Property details
These materials are used solely to create your design and provide related services.
With your permission, completed projects or submitted photographs may be featured in our portfolio, blog, or marketing materials.
Sharing Your Information
We respect your privacy.
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers who help us operate our business, such as:
- Payment processors
- Website hosting providers
- Email marketing providers
- Shipping companies
- Analytics providers
These providers are only given information necessary to perform their services.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
While no website can guarantee absolute security, we strive to protect your information using industry-standard practices.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Complete transactions
- Maintain business records
- Comply with legal obligations
- Resolve disputes
Your Rights
Depending on where you live, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or use third-party services, including:
- Payment processors
- Social media platforms
- Google Analytics
- Email marketing services
- Mapping services
These third parties have their own privacy policies, and we encourage you to review them.
Children’s Privacy
Our website is not intended for children.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically.
When updates are made, the Effective Date at the top of this page will be revised.
Continued use of the website after changes are posted constitutes acceptance of those changes.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Honeysuckle & Ivy Landscape Design, LLC
Email: legal@honeysuckleandivy.com
Website:Honeysuckle & Ivy Landscape Design, LLC
Thank you for trusting Honeysuckle & Ivy Landscape Design. We appreciate the opportunity to help you create beautiful outdoor spaces while respecting your privacy.